Client is a global leader in motion and control technologies. The firm has a broad array of products and services that include aerospace, climate control, electromechanical, filtration, fluid and gas handling, hydraulics, pneumatics, process control, and sealing and shielding.
Streamline B2B operations between distributors and end users.
Capture customer data based on the location and customer’s order history
Capture and display product, pricing and inventory related data such as, on-hand quantity, customer freight charges, product pricing and associated discounts.
Integrate targeted catalogs with e-commerce store front
Facilitate multiple types of payment options such as invoice, credit card etc.
Enhance overall user experience
Our Solution
Implemented Oracle iStore to streamline B2B operations between distributors and end users
Enabled process automation with minimum customizations using out-of-the-box functionalities
Created custom pages and integrated with Oracle iStore
Implemented custom display templates to showcase catalog and site pages
Automated customer data extraction and loading
Enhanced user assistance features across the sites.
Business Benefit
Reduced order-to-fulfillment costs and maximized customer satisfaction
Real-time tracking of order process and customer ledger information.
Reduced cycle time for order capture and processing.
Customized sites for both distributors and end users based on business needs with different types of product catalog and pricing features.
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