Arun Yadav – iDatalytics https://www.idatalytics.com Next Generation Consulting Wed, 25 Aug 2021 16:27:47 +0000 en-US hourly 1 https://wordpress.org/?v=6.0.11 https://www.idatalytics.com/wp-content/uploads/2019/07/cropped-logo-icon-32x32.png Arun Yadav – iDatalytics https://www.idatalytics.com 32 32 B2B E-Commerce Portal https://www.idatalytics.com/oracle-istore-implementation/?utm_source=rss&utm_medium=rss&utm_campaign=oracle-istore-implementation https://www.idatalytics.com/oracle-istore-implementation/#respond Mon, 03 Aug 2020 09:25:40 +0000 https://www.idatalytics.com/?p=29721 The post B2B E-Commerce Portal appeared first on iDatalytics.

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Client is a global leader in motion and control technologies. The firm has a broad array of products and services that include aerospace, climate control, electromechanical, filtration, fluid and gas handling, hydraulics, pneumatics, process control, and sealing and shielding.
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Business Need
  • Streamline B2B operations between distributors and end users.
  • Capture customer data based on the location and customer’s order history
  • Capture and display product, pricing and inventory related data such as, on-hand quantity, customer freight charges, product pricing and associated discounts.
  • Integrate targeted catalogs with e-commerce store front
  • Facilitate multiple types of payment options such as invoice, credit card etc.
  • Enhance overall user experience
Our Solution
  • Implemented Oracle iStore to streamline B2B operations between distributors and end users
  • Enabled process automation with minimum customizations using out-of-the-box functionalities
  • Created custom pages and integrated with Oracle iStore
    Implemented custom display templates to showcase catalog and site pages
  • Automated customer data extraction and loading
    Enhanced user assistance features across the sites.
Business Benefit
  • Reduced order-to-fulfillment costs and maximized customer satisfaction
  • Real-time tracking of order process and customer ledger information.
  • Reduced cycle time for order capture and processing.
  • Customized sites for both distributors and end users based on business needs with different types of product catalog and pricing features.
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]]> https://www.idatalytics.com/oracle-istore-implementation/feed/ 0 Salesforce CRM (Sales, Service and Marketing) https://www.idatalytics.com/salesforce-customer-management/?utm_source=rss&utm_medium=rss&utm_campaign=salesforce-customer-management https://www.idatalytics.com/salesforce-customer-management/#respond Sun, 02 Aug 2020 12:23:50 +0000 https://www.idatalytics.com/?p=29842 The post Salesforce CRM (Sales, Service and Marketing) appeared first on iDatalytics.

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Client is a leader in health information technology managing electronic health records, especially for organizations and entities in the behavioral health domain.
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Business Need
  • Client relies heavily on M&A for growth and with each acquisition there was a need to manage a changing sales, marketing and customer portfolio.
  • Each new company that was acquired needed to be brought into the legacy company’s marketing fold with a need to realign marketing campaigns that pushed product and service information targeting new customers; Sales personnel had to interact with both new and existing customers;
  • Tracking of sales progress, closing of deals, supporting sold product and services, tracking time and services rendered, and training of associates was a constant challenge.
Our Solution
  • Used Salesforce platform to design new campaign management and lead management functionality
  • Implemented marketing automation so that sales reps could leverage automatic alerts to be instantly notified when marketing has passed them a lead; Also implemented Account, Opportunity and Product Invoice management tracking to help sales teams.
  • Leveraged Salesforce’s case management functionality to improve support processes. Designed and implemented community platform to enhance customer’s awareness of new products and services, manage cases, share ideas/knowledge etc.
  • Implemented financial force to track expenses related to training and travel.
Business Benefit
  • Increased customer base due to superior and efficient campaign management
  • Improved customer support/service by reducing issue resolution time
  • Enhanced and empowered customer interaction facilitated by an interactive user community forum
  • Improved knowledge base of customer care representatives
  • Improved efficiency and productivity of sales teams
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]]> https://www.idatalytics.com/salesforce-customer-management/feed/ 0 Cloud Migration https://www.idatalytics.com/migration-to-informatica-cloud/?utm_source=rss&utm_medium=rss&utm_campaign=migration-to-informatica-cloud https://www.idatalytics.com/migration-to-informatica-cloud/#respond Sat, 01 Aug 2020 09:54:49 +0000 https://www.idatalytics.com/?p=29811 The post Cloud Migration appeared first on iDatalytics.

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Client is a Class I railroad and holding company with railroad investments in the United States, Mexico and Panama. The company has a rail network which comprises approximately 6,700 route miles in the U.S. and Mexico.
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Business Need
  • Migrate legacy systems to Cloud
  • Maintain 10 years of history data
  • Modernize the entire application landscape by upgrading the databases and establishing a new data warehouse
  • Real-time map visualization of train traffic for routes, yards/terminals and other linear assets
  • Establish Data quality and Data Governance
Our Solution
  • Leveraged Informatica Cloud platform to customize ETL Solutions, to support the migration and optimization of data transfers between legacy system and Azure cloud data warehouse
  • Built custom API’s using Cloud Application Integration to maintain the history in Data Lake
  • Developed customized dashboards using Power BI to visualize and monitor the live feed
Business Benefit
  • Upgraded underlying applications and services while boosting efficiency and effectiveness
  • Live dashboards helped monitor testing of track, yard /terminals Automated migration process to monitor and restart the job, if there is any failure
  • Improved business’ operational efficiency
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]]> https://www.idatalytics.com/migration-to-informatica-cloud/feed/ 0 Reporting Platform Migration https://www.idatalytics.com/oracle-apex-implementation/?utm_source=rss&utm_medium=rss&utm_campaign=oracle-apex-implementation https://www.idatalytics.com/oracle-apex-implementation/#respond Thu, 30 Jul 2020 10:29:06 +0000 https://www.idatalytics.com/?p=29827 The post Reporting Platform Migration appeared first on iDatalytics.

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Client is a global leader in motion and control technologies. The firm has a broad array of products and services that include aerospace, climate control, electromechanical, filtration, fluid and gas handling, hydraulics, pneumatics, process control, and sealing and shielding.
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Business Need
  • Migrate BI/Reporting platform from Cognos to Apex because of platform limitations
  • Leverage key features provided by the Apex.
  • Business users needed to view, modify and apply ad-hoc filters on data .
Our Solution
  • Planned the migration of reports from Cognos to Apex in a phased manner to provide business continuity
  • Fine-tuned and enhanced portfolio of reports by leveraging the features of Apex platform, without breaking the functionality
  • Enabled and enhanced interactivity capability of reports without loss of functionality
Business Benefit
  • Achieved platform migration on time and budget.
  • Stakeholders were able to utilize a completely new set of business reports that featured flexible.
  • Interactivity, improved performance and superior user experience and visualization.
  • Minimized disruption and ensured business continuity during migration process.
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]]> https://www.idatalytics.com/oracle-apex-implementation/feed/ 0 Salesforce CRM (Sales, Service and Order Management) https://www.idatalytics.com/salesforce-crm/?utm_source=rss&utm_medium=rss&utm_campaign=salesforce-crm https://www.idatalytics.com/salesforce-crm/#respond Wed, 29 Jul 2020 12:39:47 +0000 https://www.idatalytics.com/?p=29847 The post Salesforce CRM (Sales, Service and Order Management) appeared first on iDatalytics.

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Client is a multinational corporation and is a manufacturer, retailer, and marketer of nonalcoholic beverage concentrates and syrups
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Business Need
  • Client’s customer service reps did not have a consolidated and accurate view of product inventory and order history; they lacked the intelligence required to know customer details and offer discounts/promotions on new orders
  • Client’s customer service reps relied on multiple source systems to do their daily job functions
  • Customer support organizations faced challenges in hiring and on-boarding new support agents. They also had challenges training current employees to meet the demands of the business.
Our Solution
  • Implemented Salesforce service cloud console to enable a consolidated view of critical information on a single page
  • Developed Order Management module to store customer order history, place new orders, and apply new promotions and discounts
  • Implemented CTI to identify the customer quickly, retrieve customer details (including authorized users to place order), and retrieve customer order history
  • Implemented other support channel capabilities such as Live agent, Omni channel etc.
  • Implemented knowledge repository (related to products and promotions) to assist in training of customer service reps
Business Benefit
  • Client CSAT improved dramatically with a 30% increase in customer calls handled successfully
  • Improved rep satisfaction -since system enabled end-to-end tracking of customer orders. Reps now have a one stop shop for addressing customer issues instead of having to access multiple systems
  • Reduced customer wait times since reps had instant access to the information/knowledge base to serve them
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]]> https://www.idatalytics.com/salesforce-crm/feed/ 0 ETL Platform Refresh https://www.idatalytics.com/informatica-upgradation/?utm_source=rss&utm_medium=rss&utm_campaign=informatica-upgradation https://www.idatalytics.com/informatica-upgradation/#respond Mon, 27 Jul 2020 12:03:02 +0000 https://www.idatalytics.com/?p=29838 The post ETL Platform Refresh appeared first on iDatalytics.

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Client is a global leader in motion and control technologies. The firm has a broad array of products and services that include aerospace, climate control, electromechanical, filtration, fluid and gas handling, hydraulics, pneumatics, process control, and sealing and shielding.
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Business Need
  • Client had to expedite ETL platform upgrade since software OEM was terminating product support. Specifically, we were asked to upgrade the Informatica from version 9.6.1 to 10.1.1.
  • Upgrade had to be done in an emergency mode ensuring minimal disruption to existing business operations.
Our Solution
  • Upgraded the Informatica PowerCenter to 10.1.1 from 9.6.1.
  • Upgraded the repository from 9.6.1 to 10.1.1.
  • Configure security for users and user groups. Created the users and groups and added the users to respective groups.
  • Automated backups for repository and domain. Automated job failure alerts and server down alerts.
  • Resolved Informatica environment issues.
Business Benefit
  • 24/7 availability of ETL applications.
  • Improved decision-making capabilities due to reliable and responsive environment.
  • Improved data transformation and loading performance – observed 60% reduction in daily load times using upgraded version.
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]]> https://www.idatalytics.com/informatica-upgradation/feed/ 0 Database Upgrade and Performance Tuning https://www.idatalytics.com/oracle-version-upgrade-and-performance-tuning/?utm_source=rss&utm_medium=rss&utm_campaign=oracle-version-upgrade-and-performance-tuning https://www.idatalytics.com/oracle-version-upgrade-and-performance-tuning/#respond Sat, 25 Jul 2020 11:23:18 +0000 https://www.idatalytics.com/?p=29833 The post Database Upgrade and Performance Tuning appeared first on iDatalytics.

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Client is a global leader in motion and control technologies. The firm has a broad array of products and services that include aerospace, climate control, electromechanical, filtration, fluid and gas handling, hydraulics, pneumatics, process control, and sealing and shielding.
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Business Need
  • Oracle EBS is being utilized for Financials, Procure to Pay cycles by client. Client was using 11.5.10.2 version and wanted to upgrade to EBS R12.2 with end-to-end performance monitoring tools implemented.
  • Upgrade was intended to improve end-user response time (application performance)
  • In addition to improving database performance client wanted to accelerate root-cause identification for performance problems
  • Improve collaboration between DBAs,VMs, developers, operations and other IT team members.
Our Solution
  • Planned, managed and executed platform upgrade
  • Upon migration, implemented new functionality and nice-to-have customizations
  • Installed Oracle OEM 12c tool for monitoring database and application issues.
  • OS (UNIX) and network related issues, installed DevOps tool (Nagios).
  • Implemented Nagios tool to enable DBAs and VM admins to collaborate better and to resolve issues in an efficient manner.
Business Benefit
  • Achieved successful migration with minimal disruption
  • IT stakeholders can now avail a single interface for montioring all databases and applications.
  • Improved database performance and end user experience
  • Significantly enhanced troubleshooting capabilities and achieved faster problem resolution .
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]]> https://www.idatalytics.com/oracle-version-upgrade-and-performance-tuning/feed/ 0 Database Maintenance and Monitoring (Big Data) https://www.idatalytics.com/mongodb-opsmanager-implementation/?utm_source=rss&utm_medium=rss&utm_campaign=mongodb-opsmanager-implementation https://www.idatalytics.com/mongodb-opsmanager-implementation/#respond Thu, 23 Jul 2020 10:15:52 +0000 https://www.idatalytics.com/?p=29819 The post Database Maintenance and Monitoring (Big Data) appeared first on iDatalytics.

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Client is a Class I railroad and holding company with railroad investments in the United States, Mexico and Panama. The company has a rail network which comprises approximately 6,700 route miles in the U.S. and Mexico.
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Business Need
  • Client was deploying an application that monitored mission-critical train movement data. The application relied on a high-performance, scalable, big data architecture consisting of a cluster of NoSQL (MongoDB) databases.
  • Client did not have technical expertise to design, install, configure, maintain and monitor the NoSQL data environments.
  • Client needed assistance with database administration, performance tuning to handle peak loads, backup, rapid restoration and monitoring. They also needed assistance with performing capacity planning without taking the applications offline and restoration of database state to any point in time.
Our Solution
  • Implemented MongoDB OpsManager and enabled automation for backup, restoration and monitoring
  • Implemented enhanced monitoring capabilities to offer performance insights. Ensured smooth operations of the entire cluster environment leading to a superior application experience for end users.
  • Performed sharding exercise to split network traffic data
  • Provided 24×7 support to ensure high performance and high availability
Business Benefit
  • Enabled deploy, monitor, upgrade and cluster maintenance leveraging OpsManager, resulting in a simpler and efficient data maintenance and management process
  • Enhanced monitoring capabilities that scaled to handle increasing data workloads – it is now possible to monitor 100+ system metrics and get custom alerts before the system performance degrades
  • Achieved 95% reduction in operational maintenance overhead
  • Minimized application downtime – it is now possible to add capacity, without taking the applications offline
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